Privacy policy
Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you interact with our brand, website, or social media platforms.
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1. Information We Collect
When you place an order or contact us, we may collect:
• Name
• Phone number
• Delivery address
• Email address (if provided)
• Order details and preferences
• Messages or notes you send us
We only collect information necessary to process your order and improve your experience.
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2. How We Use Your Information
Your information is used to:
• Process and deliver your order
• Contact you regarding your purchase
• Handle customer service requests
• Improve our products and services
• Send order updates
We do not sell, rent, or share your personal data with third parties for marketing purposes.
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3. Payment Information
We do not store bank card details.
Payments are handled through secure payment providers or cash on delivery.
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4. Data Protection
We take reasonable precautions to keep your information safe:
• Secure devices and accounts
• Restricted access to customer data
• Data used only by authorized staff
However, no method of online transmission is 100% secure.
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5. Marketing & Messages
We may send:
• Order confirmations
• Delivery updates
• Occasional product announcements
You can request to stop receiving promotional messages at any time.
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6. Third-Party Services
Delivery companies may receive only the information necessary to complete delivery (name, address, phone number).
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7. Customer Rights
You may request to:
• View your stored data
• Correct your information
• Delete your data from our records
Simply contact us and we will respond as soon as possible.
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8. Policy Updates
This policy may be updated occasionally. The latest version will always be available on our official page