Refund policy
Refund & Replacement
Because our products are food items, we do not offer returns.
We will gladly replace or refund only if:
• Wrong item delivered
• Missing items
• Product damaged upon arrival (photo required within 2 hours of delivery)
Storage Instructions
To enjoy the best taste and texture:
• Store between 16°C – 20°C
• Keep away from direct sunlight and heat
• Do not refrigerate unless necessary (may cause sugar bloom)
• Best consumed within 14 days from delivery for peak freshness
Allergens
Our chocolates may contain or come in contact with:
• Milk
• Nuts
• Peanuts
• Gluten
• Soy
Customers with severe allergies should contact us before ordering.